Advantages of VoIP

SAVE MONEY & REDUCE IT WORKLOAD

Manage your entire communication system, across multiple locations through a single, administration portal.

• Administration by internal employees allow you to reduce IT required support and gives companies the flexibility to leverage cloud-based solutions to make minor changes at their fingertips.

• Add, Move and Edit users, phones and devices in a few clicks. IT staff will see less time spend on minor configuration issues. Employees can leverage their User Portal and available User Guides to make updates or changes.

• When business phone systems are updated by the provider periodically, IT does not have to spend time going to employees individually to implement changes, they are able to deploy updates and security patches one time to the entire group of users.

MOBILITY & FLEXIBILITY

A single solution that allows users to collaborate and communicate across the globe through a highly secure global platform.

• VoIP platforms provide the flexibility to work from anywhere.

• Enable telecommuting for the unexpected surprises of life or support for full-time remote workforce.

• For those employees who stay on the road traveling, VoIP works from anywhere you have an internet connection with both PC and Mac devices.

COLLABORATION

Thanks to the long list of available features, both standard and add-ons, users can stay connected to the business system regardless of their location.

• Features like call waiting, auto-attendants, conference calling and video calling are not provided by traditional phone systems without additional expense or technology.

• Increased collaboration has been shown to increase employee satisfaction. Give your employees the tools to more easily balance business and personal needs.

BUSINESS APPLICATION INTEGRATIONS

At the heart of collaboration is VoIP’s plethora of integrations with various cloud-based and business applications. View Integrations.

• Whether you use Office 365, Outlook, Skype for Business, Google Chrome, and many others, our cloud-based phone system has many options.

• Maximize the apps and cloud services your employees use daily to increase productivity and response times.

• With over 40 CRM integrations.

DISASTER PREVENTION

An interruption in power or internet service does not mean an interruption in your communication.

• Employees can easily switch to cellular data or public WiFi using phone or tablet applications to stay connected with each other and your customers.

• When a phone can't be reached due to a disaster scenario (Power or Internet Outages, Router Issues, etc.), calls will automatically route to a predefined destination providing you with arguably the most reliable business phone service on the market.

EASE OF SET-UP & EXPANSION

While phone configuration varies depending on the device and vendor selected, the set-up process for VoIP/Cloud based phone systems is streamlined through an Administration Portal giving control to the employee.

• Reduce wait times for IT to finish set-up or configuration by leveraging the software as a service (SaaS) model for business communications.

• Features can be enabled or updated at any time. New, eliminated or changing employees can be quickly turned off or edited with a few clicks in the Administration Portal.

• Many features can be managed by the employees themselves in their User Portal giving them the ability to try different configurations to see what works best for them.

If you have any questions or want to discuss your specific business phone needs, Contact a PeachComm Representative and we will be happy to help explore cloud options.