Call Recording
In a world where data is power, call recording can provide users and teams with information to enhance user experience, offerings and support.
PeachComm’s call recording feature enhances your business communication services to provide high quality call recording through rapid deployment, scalable storage and security.
Features
Scale to suit your needs whether you’re a small business or enterprise.
Unlimited Scalability
Enhanced Mobility
Rapid Deployment
Innovative Features
No Upfront Costs
Record Mobile Calls
Would you like to find out how PeachComm can help you unlock the value of data inside your conversations?
Talk to a Representatives today.
Advantages of Cloud Storage for Call Recordings
SaaS offering integrates at a network level with no hardware required delivering fast deployment.
Highly secure solution with various levels of security available that can’t be matched by on-premise solutions, reducing the risk that make your business more vulnerable to theft, damage or tampering.
Optimized for compliance with regulatory drivers such as including MiFID II, GDPR, HIPPA, Dodd-Frank, SEC, PCI DSS, Cisco CASPRx-compliance and more.
Globally available platform can be accessed from any location.
No maintenance or upgrades because our call recording platform is fully-managed in the cloud and recordings are stored in multiple locations for redundancy and availability.
Qualify Leads and Coach Your Team with Call Recording
Custom App
Keep every one of your call recordings in the palm of your hand. Manage your calls from anywhere. If you have an account with us, all your recordings will be available from the app as soon as you download it and log in. Access, play, manage, share, and delete your recordings: wherever you are in the world, sync changes across multiple devices, and collaborate with colleagues while out of the office. Easily tag your recordings to find special calls and star them quickly locate them with ease.
Highest Quality
Integrated at a network level with various service providers means calls are recorded at the highest possible quality level, instead of at the device level. Calls can be isolated and reviewed in depth to playback targeted areas of calls to capture important information, help with caller experience or low-volume situation.
Accessibility
If you can’t retrieve and leverage insights from recorded calls, what value do they offer? Through a web portal, mobile applications and APIs, there is an access method for anyone to get the information they need, when they need to operate more effectively.
Scalability
Businesses no longer need to be restricted by onsite storage and forced to balance services being recorded with data retention periods. Storage is unrestricted with all calls instantly available, no matter their age.
Benefits of Call Recording
No capital expense required - reduce the cost and complexity of expensive on-premise equipment with an affordable monthly subscription.
Unrestricted scale and storage that scales to accommodate call volumes. 90-day storage comes standard. Compliance options for perpetual or long-term storage requirements with certain regulations are met with ease.
Tag and star calls to make it easy to locate and retrieve calls providing your teams with a organized and easy to manage call recording solution.
Access recordings anywhere with our globally available web portal giving you access to recordings in the office, at home and on the road.
All calls can be recorded, even while mobile. Easily capture calls with your cloud-based phone system regardless of your location.